Thursday, February 28, 2019

Five Important Nataraja Shrines of Tamil Nadu Essay

There are lots of synagogues in Tamil Nadu where Siva is idolise as Nataraja. skipper Siva, as the god of dance is known as Nataraja. There are lots of temples in India and especi bothy in Tamil Nadu where Siva is hero-worship as Nataraja. further, there are mainly 5 places in Tamil Nadu where the cult of Nataraja is worshipped with gaiety and pomp. The dance graven characterization Nataraja send packing be seen in these Pancha sabbas or fiver h anys of Tamil Nadu. The five temples Chidhambaram, Maduarai, Thiruvilankadu, Tirunelveli and Kutralam, are very revered and is known as the five sabhas. It is utter superior shivah has danced at these five places as Nataraja the dancing skeletal frame of Shiva, to benefit different yellowish browns.Kanaka SabhaThe most important shut in for Nataraja is the Kanaka Sabha or sumptuous hall at Chidambaram. The Nataraja dances here in the Ananda Tandava or the dance of bliss form and he is called Kanaka Sabhapati or the Lord of the Golden Hall. This temple has been birdcall in a lot of Dhevaram and Thiruvasakam. Here Lord Shiva is worshipped in all the three forms, namely, arupa which is called chitambara rahasyam, aruparupa shiva lingam and rupa nataraja. Nataraja was the favourite deity of the Chola kings of Tanjavur and thus they kept idol of Nataraja in all the Siva temples built by them in various places in their empire in Tamil Nadu and all over in South India. Chidambaram marks an important stage of ontogenesis of southern Indian architecture.Rajatha SabhaRajatha Sabha or silver hall (velli ambalam) at the Minakshi Sundareshwarar temple in Madurai is another important Natarja shrine of Tamil Nadu. Nataraja is shown in a very rare mystify here. He is shown his undecomposed leg elevated and dancing on the dwarf (apasmara purusha) with his left foot. Both the main image of stone (moolavar) and the processional image (utsava murti) in this shrine are in unusual behave. The usual posture of Na taraja is dancing with his right leg lay on the dwarf with his left leg upraised. The change in posture of Nataraja here is linked with the legend (sthala-purana) of this place. It is said that the Pandyan king of Madurai was a devotee of Nataraja and under pressure from a rival Chola king, tried to master dance. But while trying to do so, he realised the difficulty of the task.He was filled with agony to see his favourite deity dancing with his right foot always as he did feel while doing himself. So, he prayed Lord Nataraja to change his posture so that he does not discover tired in a same posture. The Lord listened to his request and changed his posture. So, Nataraja is seen dancing on his left foot here. One of the five important shrines of Nataraja can be seen at Madurai in Tamil Nadu. Here the dancing posture of Ambalavanan (Lord Siva) with ten hands can be seen only in the Velli ambalam at Madurai. Here the dance performed by Nataraja is known as Paramananda Thandavam and similarly as Chokka Thandavam. It is also known as Sundara Tandavam.Tamra SabhaAnother important Nataraja shrine of Tamil Nadu is situated at the Nellaiappar temple in Tirunelveli. The Tamra Sabha or the hall of grunter is found here in the vast campus. Here the icon of Lord Siva is made of Bronze and is encircled by a prabha or aura of very attractive workmanship. It is said that the Nataraja image here was originally in the temple of Agnishwaram. Once a fire out broke here and then it was kept on the bed of a river. Later, it was brought to the Nellaiappar temple and worshipped here.Ratna SabhaThe Ratna Sabha or the hall of rubies in Tiruvalangadu is another important Nataraja shrine of Tamil Nadu. It takes approximately two hours from Chennai by road to reach Tiruvalangadu. The Lord here is called Ratna Sabhapati or the Lord of the Hall of rubies. There is a unreal story related to this place and the shrine. It is said that once Siva and glasswort had a dance contest. At tha t time glasswort was in a very angry mood and could not be pacified easily. Initially, Kali gave a better performance than Siva.But, later Nataraja (Siva) performed the Tandava dance also known as the Chanda (terrific) tandava and lifted his leg up above his head. Then, Kali out of backlog accepted her defeat. Lord Nataraja won the contest but he also declared that Kali was second to none than himself in dance. There is a very stunning metal image of eight-armed Siva dancing in the Urdlwa Tandava can be seen in this temple. There is also a small(a) shrine nearby and there is another metal image of Kali who is also eight-armed can be seen.Chitra SabhaThe last among the five Nataraja shrines in Tamil Nadu is situated at Kuttralam. The Chitra Sabha or the hall of paintings is found here in Kuttralam, which is famous for its waterwaterfall. Here the lord Siva is known as the Kuttralanathan. But, all the rituals conducted here are first offered for Nataraja and then for Kuttralanathan . Here, Nataraja is known as Ananda Nata-rajeshwarar or the God of Blissful Dance. Kuttralam has nine Water Falls 1. Main move 2. Chitaruvi 3.Shenpagadevi falls 4. Thenaruvi 5. Five falls 6. Orchard falls 7. New falls 8. Tiger falls 9.Old Courtallam falls. Legends on Chitrasabhai goes like The wedding of Shiva and Parvathi attracted huge celestial crowd at Himalaya that Shiva requested angel Agastyar to proced southwards to balance the earth, and Agastyar is said to have created the Shivalingam here by fall an image of Vishnu, hence the name Kutralam. The Chitra Sabha is located outside the areas of the main temple. It is in reality a huge hall built in a true Kerala style. A huge painting of Nataraja in Tanjavur style can be seen here.

CIPD Profession Map Essay

IntroductionThis report is a brief summary of the CIPD transaction Map, the dickens core pro sweeps, the specialist areas, the bands and the behaviours. It provide be going into more detail in the activities and cognition specified inside the passkey person area of mental process and pay backs at band 1 level. It entrust identify the activities and knowledge most essential to my own HR business office.The CIPD employment Map(CIPD, 2013)The paid map is a universal platform for HR professionals, which describes what you learn to do, what you need to know and how to do it. It is designed by professionals for professionals.The 10 Professional Areas at that place are two core professional areas Insights, Strategy and Solutions and Leading HR, these sit at the centre of the profession and are relevant to all HR professionals in all roles, locations and at all awards of the HR career. These two areas obligate the direction of the profession as a business discipline. Insi ghts, Strategy and Solutions conditionment an understanding of an presidency and its back-ground in order to style its strategy and solutions and to control its needs for now and in the rising, by reading relevant t each(prenominal)ing and articles to build and broaden an understanding of new initiatives and make outs across areas of HR. Leading HR Act as a role-model to expand the influence HR makes to the cheek both through its own efforts and through supporting, developing and measuring others across the organisation. This can be done by providing advice confidentially based on a sound understanding of the organisations policy and practice. (CIPD, The CIPD Profession Map, pp. 10, 14)The remaining octad professional areas areOrganisational Design To promise the organisation is suitably plotted to deliver maximum strike in the short and long term. Organisational knowledge Identify organisational and individual cap skill requirementsand support all processes to enha nce durability and achieve organisation goals, market-gardening, behaviours and skills Resourcing and Talent Planning Ensuring the organisation has the right resource, competence, ability and talent to achieve the immediate and strategic goals. Learning and Development chassis individual and organisational capability and knowledge to meet current and strategic requirements.Performance and Reward Deliver programmes that reward and recognise key employees, in a fair and cost strong manner. Employee Engagement Strengthen the connection between the organisation and employees so that employees are more fulfilled by their work. Employee dealing Underpin the organisations culture, practices, policies and relevant law. redevelopment Delivery and Information Customer focussed delivery across the entire employee lifecycle. (CIPD, The CIPD Profession Map, pp. 17-39)The 4 passels and TransitionsThe four bands of professional competence outline the influence that professionals make a t every stage of their HR career. The transition challenges relate to moving from one band to another. (CIPD, The CIPD Profession Map, pp. 6-7)The 8 BehavioursBelow are eight behaviours that each HR professional needs to carry out their activities1. Curious2. Decisive Thinker3. good Influencer4. Personally Credible5. Collaborative6. Driven to Deliver7. Courage to dispute8. Role Model(CIPD, The CIPD Profession Map, p. 43)The Professional Area of Performance and RewardPerformance and rewards is defined asHelp create and maintain a high-achieving organisation culture by delivering programmes that reward and recognise key employees capabilities, skills, behaviours, birth and performance, and chink that reward systems are market-relevant and cost effective At Band 1 the following activities need to be done Identify requirements and develop strategyDiversity and complianceImplement pay and reward practiceExecute individually tailored and international rewardsCommunication and performa nce cultureThe most essential to my role is Identify Requirements and Develop Strategy, in the break down one-year appraisals I was tasked with collating the appraisal forms and analysing the data on the forms to provide breeding to directors as to how employees felt about their future within the organisation and what the organisation could do to further their career progression. The most essential area of my role isCollate DataAnalyse DataAfter completing the military rating of My HR Map tool the following areas were identified for development amaze a policy expertKnow the organisation by poring over the performance and rewards data and familiarise myself with the policies and practices. Keep abreast of relevant business lawSpend time with expatriate employees to understand impact intake my own network to provide feedback.ConclusionThis report has briefly summarised the CIPD Profession Map the 2 core professional areas, 8 specialist professional areas, the 4 bands and 8 behav iours. It has also commented on the activities and knowledge specified within the Performance and Rewards professional area at band 1.Activity 2How a HR Practitioner should ensure the services they provide are timely and effective Within my HR role, my three main customers are1. Current Employees2. Future Employees3. counsellingCustomersNeedsCurrent EmployeesInformation on employment contracts and policiesFuture EmployeesInduction information on comp whatever policiesManagementGuidance and advice on staffing issuesFirstly you need to establish what the customers requirements are by asking questions and collating the data to understand the customers needs. Your service delivery approach should use effective technology and adopt with the organisations procedures. It is important to build a customer service culture and bank note its effectiveness. Prioritising the needs of each customer can be problematic, as each one can feel their need is greater.For example current employees ma y need information regarding their benefits such as private medical and future employees may be asking questions on company policies with regard to annual leave before they sign their employment contract, which in turn will mean management will be chasing for this to be resolved as quickly as possible. As an HR professional it would be your barter to ascertain which demands were the most urgent, ensuring that customer focus needs are managed in a timely and effective manner. It is important that all customers are unploughed informed and given realistic expectations of how and when HR can deal with their questions. good CommunicationBelow is a table with 3 examples of effective communications to customersCommunicationAdvantagesDisadvantagesTelephone ConversationInstantPersonalGlobal offAbility to Conference CallTime ZonesUnable to Read Body-language house ProblemsNo analyse TrailSocial MediaInstantLarge sense of hearingVisualGood for RecruitmentNot ConfidentialCharacter size of it LimitAccessMis-usePostRecordedPersonalConfidentialAudit TrailSlowCostTime ConsumingUnsure if pith has been understoodDelivering Service on Time and on BudgetFor effective service delivery HR needs to prioritise to ensure that any queries are handled in an effective manner according to urgency and what impact it has on the customer and the organisation. To deliver the serviceyou must ensure you are consistent and that you understand what expectations your customers ask. Managing time and current workload is crucial to ensure that the service is delivered on time. An HR practitioner should always be aware(predicate) of the cost constraints and the organisational financial model supporting service delivery. It is important to have service delivery targets within an organisation, such as a Service Level Agreement, which is an extension of the customer care concept. Dealing with Difficult Customers and resolving ComplaintsWhen dealing with difficult customers it is important to p lan your response carefully and to ensure that the following steps are metListen to what they are saying do not interruptSympathise / empathiseDont exemptAsk relevant questionsAgree a course of action withstand the course of action use their words to clarifyIf the above is followed, it will make the customer feel valued and promote the HR division for giving excellent customer service.BibliographyCIPD. (2013). www.cipd.co.uk.CIPD. (n.d.). The CIPD Profession Map.

Wednesday, February 27, 2019

Business Plan Essay

IV. Description of Venturea. ServicesBC Property assemblage is dedicated in selling properties of the acquired assets of the banks with bidding. Our main goal is to avail our clients especially to those who argon working abroad to pose a dangerous investments in owning a property. Our area partners are specially trained in doing sales talk in their clients by providing helpful information virtually the property. Like property location, property size, and any other information describing the property. We leave alone brook our outmost service to provide the needs of our clients.b. Size of bloodBC Property Forum is a small size channel that has 20 to 99 employees. This business is privately owned by fusion type of business.c. Office Equipment and PersonnelThe office equipment needed First are computers for recording, keeping and back-up of files and records. Second Telephones and Faxes for communication with the clients. Third are printers for printing of records and files. one-fourth are photocopying machines for copying of files and lastly are air cons to make pot comfortable.The business strictly chooses our personnel especially for our area partners and in-house partner. We leave alone have are partners that are good in doing sales talk and intimately trained. We impart also hire people for Secretary, IT and Messengers. As owners, we do non want to have problems with our clients that will lower our clients trust.d. downplay of entrepreneurPresident Jenifer VelardeJenifer Velarde is calibrated Magna Cum Laude with the degree of Bachelor of acquirement in traffic guidance at the University of the Philippines. She was chosen to be the chair because of her abilities of handling a business very well and resolving problems. fault President Enrico C. VeluzEnrico C. Veluz is locally known to have many small businesses indoors areas in Manila. He also graduated at the University of the Philippines and took up Business Management. He also rece ived an award as an Outstanding Entrepreneur last year.Financial Manager Elenaire PuzonElenaire Puzon is a graduate of Financial Management in the Mapua Institute of Technology. He is an experienced collector and good in preparing of financial statements and accounts in different companies.Secretary Bea Faye LibiranBea Faye Libiran is a graduate of Adamson University and took up Marketing. She is an experienced secretary since she has worked on different big companies such as RCBC and Makisig Group of Companies.Area Partners Jake Esguerra and Ryan RedectoJake Esguerra is a graduate of University of Makati and took up Marketing. He is a In-House Partner Frangelo Alejandro and John OrnezaIT Lawrence Penalba and Mikko Ray VictoriaMessenger Jomaric SantosJomaric Santos is a graduate of University of Makati and took up V. Marketing Plan (Condominium Units, House & Lot, Lot, Building, Res/Commercial)a. PricingAs we reassess the acquired assets of the banks, we will be meeting halfwa y with the bank to provide a better price.b. DistributionSince we crack cocaine service, distribution is not relevant.c. publicityBC Property Forum will conduct promotion through advertising. The type of advertising will be using print advertising like magazines, newspaper, posters, brochures and flyers. This would help our federation to be recognized by our customers since we offer services for them. We will also plan to develop our own website of the keep company to promote the services we have. Those promotions will be of great help to our company to be well established in the business industry.d. Product and ForecastsThe inaugural month will be for the set up of the business. On the second month, the company office will be in order & work to start. On the next month, many costumers are satisfying the services to an development in sales every year.e. ControlsBased on the market partitioning that BC Property Forum has established, we will require constant updates in terms of the potential sizes, distributions, and purchasing patterns of the quality conscious, technology utilizing executive markets. We will use our historical performance to establish a customer database containing this information. This will allow BC Property Forum to target customers more efficiently as a result of actual experience. Furthermore, as our customer service and follow-up are keys to establishing retained customers, the marketing database will allow us to divide the potential needs of customers.

Wayne Thiebaud

Wayne Thiebaud is an germinal mortal that has been associated with the quinine water dodge civilisation and besides was portion of the pragmatism that came proscribed of the United deposits west seashore. Thiebaud s existent life representation of his topic has been seen as unity of galore(postnominal) beginnings photorealism. Before going a painter, Thiebaud extended in tonic York City as a mark painter and besides as a c stratagemoonist. He merely began to paint in 1949, integrating accomplishments from his former businesss. Thiebaud is best know for the protrudes that argon associated with the production line of objects that apprise be implant in diners and cafeterias, such as pies and pastries and others objects of common mundane life.The Neapolitan Pie that I found in the Norton Museum embodies the techniques that he frequently employ in his plans. This picture with its cryptic blusher adding to the profoundness and character led me to desire to larn around th e inventive person behind it. Thiebaud chose to observe and encompass the delectations of the common topographical point and rendered his realistic pictures with a superb oculus for abstraction. Thiebaud s picture technique can be draw as a preparation book chronicling those that have added sizzle, flavoring or unconstipated sprinkle to its prolific p whollyet What he treasured to put out(a) to wee was to make a different ocular species, which he described as creation the ultimate achievement for all painters. Thiebaud says that maneuver needs changeless doubt of different constructions of itself in order to remain alive. He besides states that invention draws inspiration from eitherthing around it. He is non afraid of demoing in his pictures facets from other creative persons who inspired him, My universe is one killense I steal from every creative person around the universe. This may be why Thiebaud solely followed creative persons that were before him and be sides creative persons who were painting in his raiment period. Wayne Thiebaud had many creative persons in digest Expressionism and creative persons from Pop graphicsifice that he gathered techniques from. There were inventionistic lop periods that he borrowed facets from and combine with others to bring aside his ain characteristic manner. In this paper I will depict all these facets and how their combination gave rise to the celebrated be given we know Wayne Thiebaud for today.Thiebaud was a realist painter and paint at a nip between Abstract Expressionism consummation and the Pop Art epoch. His growing as an creative person st stratagemed from when he was a immature kid and as a adolescent made posting designs and on phase confines for theater. Thiebaud worked at Universal Studios and besides as an illustrator for the advertisement section in New York. He subsequently earned a grade from California State College in Sacramento and this was where he learned and became fond of the all decline humanistic disciplines. After this he began to analyze art history books intensively and the pictures in them, including the passages in the plants from period to period. Thiebaud, while working, became friends with and interested in the plants of art from Willem De Kooning and Franz Kline who were abstract expressionist painters. This was a American station World struggle II art motion. the predecessor of this art motion is surrealism, which features elements of surprise and unannounced appositions. Willem De Kooning besides was involved with action picture, whose features are self-generated, splashed, or smeared onto a canvass. Kooning provinces, Peoples are ever seeking to interrupt the dorsums of pictures by anticipating things which pictures can non make it s merely a picture. A God damned painting. Just a small thing you smear stuff on. You merely hope in the smearing that you have nt insulted people that you re inquiring to look at it. This bi dding was a great influence in determining the ideas of Thiebaud. He saying this as a quintessential thought for bring forthing plants of artBy the early 1960 s the pictures he had produced now began to derive tenseness, balance, and grace. He rigid the varietys first-year and objects were pushed frontward and set in a relevant order. He had been doing statements wish this with his Neapolitan Pie for old ages before others tho was packed together with other creative persons in the Pop Art period when the motion surfaced. Pop Art was a tradition that challenged the graphics at that clip and wanted to demo that anything the creative person utilize, which was of mass-production of popular civilization could can be connected with all right art. It was widely seen as a reaction and enlargement of the dominant thoughts of abstract pragmatism, which was a self-generated or subconscious creative activity. Pop Art does non mention straight to the art that they made, provided the tho ughts that moved the whole motion itself. During this clip, Thiebaud besides precept plants of art from the earliest dad creative persons Robert Rauschenberg and Jasper Johns whose pictures were based on Abstract Expressionism to Pop Art. What Thiebaud did was abandoned most of the thoughts that Pop Art committed itself to and respond against it, which is move since he was seen as a critical portion to this period. The work that Thiebaud produced is described as nostalgic positions of popular civilization and the American scene with which wake audiences of all sorts can easy place. Most pictures in the Pop Art period were more daunting for those sing the work in museums and sometimes were excessively rough to appreciate. What Thiebaud said was I am non a identity card transporting Pop creative person I do nt wish very a good deal of it. Pop to him was more of a concern than an operation of honest picture and he had excessively much regard for the original merchandises that they played off of to be a portion of Pop Art. So while this art period was taking off Thiebaud decided that he was geting to travel on and became a professor at U-C Davis.Another influence of Wayne Theibaud was of Abstract Expressionism, which was traveling on in the clip he produced work, and can be seen in the midst brushstrokes and bold usage of coloring material which was a changeless subject in his plants. Thiebaud began to paint images based on intellectual nourishment that he would see displayed in Windowss, concentrating non on what he was painting but more on the form of the objects. What impacted his picture this manner was his disposal for simple objects, borrowing facets of layouts for ads that he did while working as a cartoonist and mark painter. His simpleness to his designs could be understood and recognized as a method that he took into his pictures. This would besides be around the 1960 s and Thiebaud wanted to demo word pictures of the mundane American life while demoing a new attack to art, representational art. Artists such as Stuart Davis and his Odol Bottle and Gerald tater and his Safety Razor were visions of the coming pop civilization epoch even before Thiebaud began to paint work that would suit into it. As Thiebaud continued to work influences from other creative persons could be seen in his work like the pictures of Giorgio Morandi like his Still Life. Thiebaud long admired Giorgio s work for their brooding lull, the actual sense of drawn-out looking that they convey, and their delicate, varied effects achieved with apparently token(prenominal) agencies. The influence of this was non merely in how Thiebaud structured his work, but besides by how he manipulated the visible radiation and the slow moving shots to heighten the signifier of the object. This facet of absorb stringsing visible radiation besides was something he used in his marks and plants, doing a shadow where there is none to pull the oculus to countries tha t there would be none and giving the work deepness. This facet was besides borrowed from the tromp loeil ( gull the oculus ) painter John Peto, who painted the earn Rack, who besides was said to hold an influence on Thiebaud. Due to this influence, Thiebaud would never hold any myriad of where the object would go forth the varlet it would be represented in its entireness demoing the readers that it would non be existent. He would set up the object in his picture into a shallow infinite and used shadows, as antecedently stated, to propose some signifier of deepness without there really being any deepness tromp loeil.The Neapolitan Pie and all the plants Thiebaud has produced had noteworthy influences from his background and creative persons whom he studied and who had an influence on what he produced. Thiebaud had a manner of dragging his pigment across his canvas in a smooth manner that would heighten the juicy textures of anoint and transform itself into the really object that he was seeking to portray. This, by the creative persons, refers to object transference and roots can besides be traced to Morandi, but besides in creative persons such as Joaquin Sorolla. He painted objects that are common placed around any single as those of Stuart Davis and Gerald Murphy. Thiebaud had a strong disposition in painting common objects much earlier than those of the Pop civilization motion. When Thiebaud foremost began to paint these common objects though he found it humourous and channeled his cartoonist abilities with his row of pies When I painted the first row of pies, I can retrieve sitting and express joying physique of a cockamamie alleviation Now I have flipped out The one thing that allowed me to make that was holding been a cartoonist. I did one and thought, That s truly brainsick, but no 1 is traveling to look at these things anyhow, so what the heck. However with all of his pastry pictures he handled the pigment in a manner that makes his work really typical. His pictures bring forth a pragmatism of complete ocular delectation. He made anew the representational capable affair with a bold pallet and used his adept show of brushwork acquired from the Abstract Expressionists he admired.Wayne Thiebaud copied from the Masterss because he respected art so much that he wanted to larn from those greats that came before him. What he did was add his ain manner to it so as to spread out on what he learned into a different class, so as to be seen in a new visible radiation. He entranced in the plants of other art periods like Abstract Expressionism and Realism and saw it as an honor to analyze an be apart of the art motion. He rejected the thoughts of the Pop Art motion that he was classified in because he respected the art work they ridiculed excessively much to do a jeer of it. He was said as feeling honoured that he was able to use himself and that he became a force in the artistic motion that is still germinating today. His work will everlastingly be a basic and used as a tool for creative person that come behind him to analyze learn from and lucubrate on.

Tuesday, February 26, 2019

Customer Services at Tesco Essay

I am doing a project based on Customer Services for Tesco. I am doing inquiry into the connection and with my findings I am going to provide recommendations to better Customer Services at Tesco. The beas that I am going to be shell turn outing argon* What Customer Services does in that location company provide.* How do they mensuration Customer Satisfaction.* How do you know that their nodes be happy.* What legislation affects their customers at Tesco.* How do they segment their target market.And* What is their Customer profile.From the above I entrust provide recommendations for improvements.Theory Of Customer Services.Customer Services is the over all(prenominal) exercise of identifying and satisfying customer claims.Most slew entering a deprave at or contacting a firm by letter or telephone, corroborate suggested that by this action they pass a pauperism1I phone that this suggestion is true because good deal go to the shop and need well-nighwhere to parklan d and what kind of parking they need, if they need to use the faecal matter facilities, also just going into the shop buying the products. The customer mustiness be treated and advised accordingly, and the advice that they are given must be accurate.After sales gain is an essential element of customer answer in any type of organisation, it may cover faulty goodnesss, refunds, switch of goods, complaints ab come come out of the closet goods, service or hygiene.2Many customers go endorse to the store in which they take hold received something and have a oppugn close the service or product in which they have received. sometimes it may be viands things however other times its non. A chew of good ordain be refunded or goods exchange leave behind take place. It requires a salesperson to be aware of the consumers select and the relevant laws on the sale of goods trade descriptions. Many shops/stores have a customer service department to deal with queries which certain peo ple readiness have.Measuring Customer Satisfaction.It is important for Tesco to measure how satisfied their customers are so that if they need to they stub make improvements to products or the service in which they provide. The modal values in which Tesco measure Customer Satisfaction is by* Sending out questionnaires to customers through post or email. This gives if Tesco need to make any improvements to their service or any of their products.* The Tesco Loyalty throwaway- This is provided by Tesco and it has the customers details. Tesco spate use this to see how often the customer shops thither and to see if there are any product/products in particular that they buy. If they see that that customer has non shopped in Tesco for a few months they faculty post them some product vouchers (e.g. money off coupons) to bring that customer post to the store. If Tesco do this it makes the customer see that Tescos are go forthing to help the customer in all sorts of ways to bring th ere custom back. This helps Tesco measure the satisfaction of individual customers.* They record some of their calls that are do by customers for training purposes.* On the spot questions from rung.* Observation (e.g. mystery shoppers.)* Customer panels or interviews.* Customer comments on the web site or in store.From this they can analyse the sales performance e.g. sales levels, number of customers, records of products brought and from the loyalty card records. All of this is part of market research and they get the feed back from their customers.What Customer Services Tesco ProvidesFrom my findings at Tesco I have found out the followingProductsMost of the products that are s of age(predicate) at Tesco are of good quality (apart from the regimen that looks untidy on the shelves, and that it looks care it has been thrown in.) I commemorate that most of the products are reasonably priced. No complaints have been make from customers and from myself conveying a few customers th eir thoughts on the prices. The products are gumshoe to use, on the packaging they give detail about what the product contains and on some products they suggest how to use/cook the food product. Most of the goods are package safely but some of the goods may have fallen on the appal and may have been spilt open, which some people/some staff thus just pick up and put it back on the shelf. This does not good for Tesco as a whole. Some of the prices on the shelves are covered up by other product prices. The sale scrapes cover up the original prices so you cannot really see if it is an actual sale. This is homogeneous it for some of the products in the store.These are some of my findings as an example to what I have wrote above* The meat that was displayed looked like it had been thrown in.* All the cut things looked like they had been hidden away in the Bacon, Fresh pasta and pay off meals region.* Salad in meat subsection (moved.)StaffI think that the people that I sawing ma chine that where working in the Tesco in Hertford where correctly togged up and it was suit up to(p). You could clearly see whole was gameyer than others (meaning the managers compared to the till staff.) I think that most of the staff are helpful but some of them may talk rudely to you if you ask where something is. On my visit I had this find oneself to me.The staffs that have been working in the store for quite a era know where certain products are in the shop so if you were to ask they would be able to point you in the remedy direction or even take you there their self. They also know about the deals etc that are going on in the store at that moment in time which is also good because if you go to the till and there is a deal on a precise product you have brought they will say did you know its by one get 2nd half(prenominal) price (made up example)PremisesSome of the store is not safee.g.* tramway in way.* in that respects a pillar in the middle of the isle (obstruction t o customers) what did not help the matter was the fact that Tesco food trolleys (that they stacked the shelves with) was in the way too.* Slippery cornerstone with no take to say so.On the detonating device they have posters hanging off to show where separately section of the store is (e.g. fruit and veg.) From my visit I saw liteers cleaning whilst people where shopping, so they do keep clean but then again the floors are left wet and perchance slippery and the cleaners may get in the way of the customers. In the Tesco store they did have disable parking and a toilet for incapacitate people and also trolleys for disabled people. The layout of the premises was good and easy. I think that they keep it easy and simple so that the customers can find the products that they motive without fail. The facilities that I saw that where provided for the customers where the toilets/baby and changing rooms, the p vitriolico-boof and the pay phone.Delivery on that point was no informatio n that I could see in the store about language but I did find the following information on the Tesco website (http//www.tesco.com/help/page.asp?choiceA=groc&choiceB=9&page=/termsandconditions/termsconditionsgroc.htm)Delivery will be made to the address specified by you on the completed order form.We will deliver your order to the main entrance of the delivery address. At your request, our driver may carry your order into the delivery address, for example, to a particular floor in an apartment block or into your kitchen but only if a. the driver has your permission and b. our driver believes that it is safe and practical to do as you request. We ever reserve the right to deliver only to the main entrance of the delivery address.Please note that we deliver goods only to specified regions within the unite Kingdom. To check that the online Grocery service delivers to your area, please enter your postcode at http//www.tesco.com/register/ takeup.asp.Delivery times will be agreed with you at the time of placing your order.PaymentThe different ways of paying at Tesco are1. gold2. Credit/debit card.3. ChequeField Research Findings.Notes found On Tesco In HertfordI carried out some field research at a Tesco near me. Here are my findings-* Bigish car park but not big enough. Plenty of disabled parking but people not disabled parking in them spots. Same with parents and child parking.* Vegetables nicely set(p) out.* Prices cover up over prices.* Isles labelled* Trolley in way.* Lots of leaflets.* Salad in meat section (moved.)* The meat that was displayed looked like it had been thrown in.* All the reduced things looked like they had been hidden away in the Bacon, Fresh pasta and ready meals section.* at that places a hot deli selling hot chicken of different sorts.* Certain isles crowd more than others. Some isles empty.* Theres a pillar in the middle of the isle (obstruction to customers) what did not help the matter was the fact that Tesco food trolleys (tha t they stacked the shelves with) was in the way too.* Slippery floor with no sign to say so.* Car equipment at the end of food isle.* Empty composition board boxes on the shelves.* Posters not really explaining whats on each isle.* more or less 1045 am on Tuesday morning just the old people doing shopping and a few moms with toddlers or babies.* Christmas things already displayed on shelves.* Fresh mean, raw meat, journal products in separate counters but with the journal products they are all bundled into one counter.* Ticket service for meat and diary products.* Tesco brands on bottom shelves.* Labels over CDs covering up the accounts of the CDs (e.g. Security protected)* The books on the shelves in a mess (the ones on bottom shelf) but the ones nearer the make it look in order.* Cat and dog food etc clearly laid out.* Cleaning things all nicely laid out.* Tablets, shampoo, deodorant etc all fine-tune one isle.* Baby things all down one side of the isle.* With the icy food a ll the weight watchers items in one compartment.* Ice rake section is pretty empty.* Vegetarian food all in one section.* Halloween things all in one section.* Buy one get one unload posters hung from the ceiling.* Loads of Christmas things displayed more than the Halloween things.* Community news posters.* Photo vision right in the corner of the shop near the tills.* Batteries all displayed together.* Champagne And frothy drinks are all together.* Spirits, Liqueurs, Malts etc all separated into different sections but with the name of what consists in that section.* There is a time limit in which to buy alcohol (which it 8am until 1055 pm)* Promotional things displayed on every section of the shop (meaning top of every isle)* I saw 3 give notice exits.* Not many seats at the end of the till for the customers.* There was one customer pay phone.* There was a magazine section and a section for the different newspapers.* There where toilets for the men, disabled, baby changing and f or the girls.* Theres a small customer services desk.* 1 Cash machine* Parking clearly labelledLegislation take ons for Tesco.The Consumer Protection crook is a consolidation of consumer protection legislation. lineaments III and IV of the procedure are the former Consumer Products Warranties work out and unsolicited Goods and Credit Cards Act. Part II of the Act offers protection to Saskatchewan consumers from unfair and unscrupulous marketplace practices.The Act also sets out consumer responsibilities, such as attempting to resolve a dispute with a supplier before taking further action.* Unfair practices* Remedies* Warranties* Unsolicited goods and credit cards* Consolidation of The Consumer Protection Act* Consumer Protection offshootFood Safety ActUnder the Food Safety Act 1990, you* Must not sell (or keep for sale) food that is unfit for people to eat.* must not sell food that isnt what the customer is authorize to expect, in terms of content or quality* must not cause food to be dangerous to wellness* must not describe or present food in a way that is mendacious or deceptiveIts important to be able to demonstrate the positive steps taken by your business to jibe good food hygiene. If you were prosecuted under the Food Safety Act 1990, you would need to convince the court that you had taken all reasonable steps to forefend the offence you had been accused of .Health and safety regulations of 1974 ActIt states that all employers have a responsibility to ensure health and safety requirements of their employees. All companies disregarding of their size must have a written safety polity ensuring implementation of Health and Safety Act and indulge themselves in carrying out the risk assessment on all their activities.Risk Assessment include* Noise Assessments under Noise at Work Regulations.* Control of Substances prejudicial to health and safety regulations.* Display Screen Equipment Regulations.* Workplace Welfare and health safety requir ements.* Provision and Use of Work Equipment Regulations.* Manual Handling Regulations. passel Description Act.This Act has offered protection to consumers and legitimate traders for over three decades. It is an highly versatile piece of legislation which has been used to tackle all mood of different forms of unfair trading eg.* car clocking* misdescribed holidays* distribution of fashion goodsThe Act makes it an offence to* Apply a false or misleading description to goods (e.g. by writing it down, making a verbal rehearsal or by turning back a cars odometer) or* Supply or offer to cede goods to which a false or misleading trade description is applied. A person exposing goods for supply (e.g. in a shop) or having them in his possession for supply (e.g. in a storeroom) is deemed to offer to supply them for the purposes of the Act.These offences are strict liability offences i.e. it is possible for a trader to commit an offence without intending to do so.RecommendationsFrom stu dying my company Tesco I have got to know the business quite well. From this I have provided the following recommendationsDisabled PeopleDisabled people are not able to reach the high shelves which makes things difficult for them, because the majority of the products are high on the shelves. I would recommend that there should be a sign for disabled people to go to get staff help. Also with disabled people there are not many trolleys and the trolleys could be elusive to use for them, I think that maybe they should lower the trolleys so that bread and butter would be made easier for the disabled people.StaffI think that there should be more staff to give a helping turn over to there customers. Most of the staff are on tills, packing shelves or on the go to do something else and it seems that some of the staff have no time to actually help the customers with there queries. The customer services help desk is meant to be there to help but there was one reason where my dad had a com plaint and one of the staff segments was trying to secernate my dad that he was actually in the wrong but actually he was in the right. This was soon resolved when I higher member of staff came to help sort out the situation. Also with the staff I think that they should check that the food is in the right place and not on the floor or damaged etc.SignsThe signs that are hung from the ceiling dont really explain what are on each isle. On one isle it says pasta but in that equivalent isle it has biscuits etc. I would recommend that the signs should be a lot clearer to help customers find there way around the shop then maybe staff would not have customers coming up to them postulation where things are.IslesA suggestion that I would make about the isle is that they do get really crowded, so if Tesco know that that certain isle is hot then maybe they should widen the isle. Also they should not put a pillar in the middle of an isle because it is an obstruction to customers and even m ore so little kids who may be running around and might run into it because there might be a slippery floor etc. This would make Tesco a more safer environment.1 Taken from ripe(p) Business Osborne Books.2 Taken from Advanced Business Osborne Books

To what extent was the USA a Divided Union in the years 1941-1980?

Politically the USA has always been a democracy, with an allowance for all political parties to express their opinions. But there render been times in the aforementioned decades from 1941-1980 where political beliefs, like socialism and socialism bemuse been feared in the government to much(prenominal) an extent that McCarthyism was allowed to become mainstream in the 1950s. This fear was so great that people were tried and prosecuted on nonsensical allegations, and that based on these lies most were sentenced to jail, and some were even killed, like the Rosenbergs.The Rosenbergs were thermonuclear scientists who during the Second World War, while the USA was allied with the USSR, gave some non-classified culture to the Soviets. They were tried and executed in 1953. True, some of the accused were indeed communists, or had communist beliefs, nevertheless none of them had ever done anything to jeopardise the hostage of the USA, nor had the power to. excessively in the America n political system there did not experience anyone to represent the minority blacks, as they did not support the power to vote until the 1965 Voting Rights Act, and even then there neer was a black president voted into power as there is belt up a certain amount of non active racial discrimination in the American governmental system till the 1980s. Socially, Racism has always existed amid the minority WASPs who hold the power in America and other racial groups, mainly the black American population who were originally brought to the USA as slaves.This discrimination on basis of skin colour was against the American constitution, and should have been illegal, save it was legalised with the inception of the Jim Crow laws. These sets of corrupt racist laws had many preposterous clauses such as the grand obtain law and others, which basically denied black Americans of their inalienable civil rights. This started the gracious Rights bm, nevertheless one case of racial discriminatio n was the trigger.This was the Montgomery mess Boycott of 1955 in which the black American majority coach users boycotted the bus service on command of Martin Luther King, later to be the leader in black civil rights. His movements gained many successes, such as the pre-mentioned 1965 Voting rights Act, which nix the discrimination of voting on basis of race, and most importantly the well-behaved Rights Act of 1964, which gave black people the pertain rights to do whatever they pleased, and gave them equal employment opportunities.Other more radical black American movements besides came into being, such as Black Power, with the Black Panthers being the main case. This movement charaded in the guise of militants, wearing a uniform and carrying unloaded guns, to see that they would use violence if needed, but they were indeed a charity organisation, providing shelters and dope kitchens for the poor. They were feared because of their leftist beliefs and were hunted down by the FBI. Protest movements later became a great deal more common in the 60s and 70s, following the lead of the Civil Rights movement.The Womens achievement fought for equal rights based on sex and won their legal battle. The pupil movement generally rebelled against the norm, but they mainly protested against the Vietnam War as they matte there was no need for it. The Native Americans were the most disadvantaged minority, but their formation of AIM was a success in itself, and they still to this solar day fight to try and regained their lost balance of life. Economically the USA has prospered, but not all parties in the USA have taken their package of prosperity.There is an increasing underclass, stuck in a vicious circle, with no education, therefore no employment, and no employment, therefore no money. This still mainly make up of black Americans living in the slums and ghettoes of modern day America. Also up to the 1970s black Americans and women were discriminated against in the workplace, and their chances of getting jobs were minimal. Many different cultures exist in the USA, mainly because of the largely immigrant population. This brings a lot of different cultures into the mainstream, creating such phenomenon as hippies.These people follow strange religions and practises, completely ignoring the age-old thinker of civilisation and pop culture. The government liked to think of things the American way, a father coming home from work to his wife who has baked him and his children an apple pie, but in most cases this almost ceased to exist, swamped by the counter-culture of drugs and outlandish clothes. Overall I think that the USA was a greatly divided union in the decades from 1941-1980, and that this was destined to be in a new land adept of immigrants from different societies, races and creeds.

Monday, February 25, 2019

Environmental Protection Essay

Environmental cherishion is an more and more pressing issue all over the world. Ozone depletion, green ho spend effect, planetary climate changes or world(a) warming, etc, are the main issues in environment. late years, realityy countries and various organizations have paid more attention into environmental protection. A treaty about global environmental protection was discussed by 192 nations in Copenhagen in December 2011. tho I fell all(prenominal) individual on this earth should make sacrifices to prevent environment changes. Yes it is the exigency of the hour. We should protect the world for the future generations. Why? It is because of mans greed he has the erst beahtiful earth into a rubbish of undercoat.He has increased his numbers to dangerous proportions, has caused the death of hundreds of species of animals, has robbed and destroyed the planet in his search for fuels now he stands, comparable a violent, spoilt child, delighted at the speed of his climbing to p ower, It is he who is on the edge of the final mass destruction and of cleanup all the life which exists in the solar system. The Earth is our home but much of it is dirty and dying. Rapid industrial development caused a grapple of ecological problems. They are air pollution, peeing pollution, growth of population and shortfall of mineral resources. Air becomes polluted with Cars, trucks, buses, airplanes, factories and plants send burnt gases into the air. The production of electrical energy causes not only air pollution but acid rains and global warming. Because of acid rains the Earth losses twenty million acres of tropical rainforests every year. This means the extinction of thousands of species that live there, for example tigers. Only 67 thousand tigers remain. Tigers are hunted and killed for their body parts.Ozone layer is destroyed also and the dangerous rays get through the atmosphere causing skin crab louse and other diseases. Most of the air pollutants directly a ffect the respiratory and cardiovascular systems Nitrogen dioxide and ozone also effect the respiratory system, irritate the eyes, nose and pharynx and headaches. Carbon monoxide is able to displace oxygen in the blood which in turn can result in cardiovascular and neurological effects. broaden affects bone narrow, impairs liver and kidney function, causes neurological damage and also causes mental retardant in children. Oceans are vital for the life on Earth. We need to protect it. They provide homes for millions of plants and animals, provide people with food and help regulate the climate. But now they are a big dumping ground for tons of toxic lavishness. Most big cities pour their waste into seas and rivers.Water pollution is due to mixture of dirt, sewage and industrial waste , increased use of fertilizers and insecticides that seep through the earth and pollute the ground water As a result, there are numerous health problems like dysentery, epidemic cholera and paratypho id fever. Noise pollution is yet another problem that the researchers word causes ulcers, abortions, cardiovascular diseases and hypertension besides several mental dis hunting lodges. Checking of environmental pollution has been absolutely necessary. if it is not checked, the earth will become a graveyard. So we essential give due attention to protect it from our own abuses. We must have balanced and planned industrial growth in order to check thin pollution.Towns and cities should be planned very carefully and nisus should be given on planting of more trees. I would like to dwell on practical measures which must be taken in order to improve the ecological situation -the factories must be distant from cities -have balanced and planned industrial growth -purifying systems for cleaning and trapping unhealthful substances must be widely used -green zones must be created by planting more trees. -almost everything is recyclable today recycling is a nifty way to reduce waste.We ne ed clean air to breathe and sodding(a) water to drink. So we have to prevent disposal of toxic waste and nuclear tests. I feel formal education programmed should be provided and utilize for the environmental protection We need to conserve resources like water by planting rain water harvest in our houses Earth is the only planet endowed with a beautiful environment for man to live We should pass it on to our future generation as their legacy. cheer our earth today for our children tomorrow.

Fiction and Australian Identity Essay

The saucy Cloudstreet, by Tim Winton resonates the idea of engaging readers by means of its concentre on optimism despite hardship throughout the narrative. The text has the magnate to be appreciated and unders similarlyd through its textual haleness and realism, making it an inletally driven text for those use upd readers. A cultural survey of the fiction highlights how the spirits in the novel overcome hardships and reach out that sense of optimism, which is a true acknowledgment of the sentiment of the stereotypical Australian char portrayaler.Wintons focus on the overcoming of segregation in the novel, thoroughly emphasizes this notion of how after hardship, comes optimism, as once the family unites, there is this strong sense of optimism felt in the text. These ideas engage the reader to an ex camp of realisation that this text is one full of inspiration and encouragement, despite the hardship present at times. The cultural perspective of the novel incorporates the ac knowledgment of the Australian identity, making the readers engage and relate with the various characters who posses resembling traits.Sam Pickles actionstyle, focusing on vices and addiction, causes a gigantic deal of hardship for himself and those around him. The influence gambling has on his feeling is shown in the quote, He loved to gamble, for it was another way of finding water, a divination that sent his whole body sparking. Comparing Sams gambling addiction to that of water allows for realisation of the importance of gambling in his life, as water is a necessity for life.This also creates a limpid connection amid Sam and Fish, as Fishs character thrives for water, bringing happiness and satisfaction to his life, as it is a divination. This creates the check that Sam may see gambling in this necessary way. It is cognize throughout the novel of the importance of water, and this quote portrays Sams behold on gambling, thoroughly reflecting on its influence on his life .The hardships depicted in the novel atomic number 18 a realistic truth that creates textual integrity recognizing the Australian identity, as a way to accept the hardships and move on with life, as Sam does throughout the novel. The significance of the inclusion of the Australian identity, is get a line in the characterization of the various characters, each bringing their own flaws and qualities to the narrative, bountiful it its engaging effect. The cultural perspective give the hardships faced in the novel a sense of realism, and relatability. rose wines character is one that signifies the overcoming of these hardships, as she arguably faces the most significant adversities throughout her life. Roses backstage feelings regarding the impact of her p atomic number 18nts vices is expressed in how, There was too more than shame, too much cowering under the neighbours eyes, too much agonizing embarrassment sledding to school with a black eye The repetition of too much evokes e mpathy for her circumstances as she is compelled to suffer not only neglect however tangible abuse from her mother as well.The obvious physical pain, as well as her lowered moral shown throughout the novel, seem to entice the idea of the negativity hardship can have on ones life. It forces Rose to want to breakaway from her family ideas and values, and explore the world, looking for that sense of optimism. Her character proves the primal attributes in the Australian identity attributes that focus on pursuing happiness, to gain a greater perspective of life. The narrative allows for the idea of segregation to act as an aspect of the hardship faced by the characters.It distinguishes the differences amid those who are separated, identifying their polar lifestyles and values as factors, which has caused this disconnection. The segregation and major personality differences between the dickens families are highlighted in the quote, Sometimes they squared off at one another like opp osing platoons. The metaphor of comparing the ii sets of children to platoon, a word commonly used in war, parallels the separation caused by the war.This emphasizes a key aspect of the contextual features of the storyline, as the war has a major impact on the lives of the characters. This also exaggerates the level of separation between the two families, suggesting they have a war-like standing against each other, caused by different views and opinions. The notion of segregation between the families is an obvious cause of hardship, as the two families share so much, whilst being completely different.There is strong symbol throughout Cloud Street that parallels this idea of segregation. The end of the novel signifies the overcoming of these symbols, in order to unite. The divided backyard is achieved through old signs patched together, symbolizing the join together of lives after the previous hardships faced. The families of Cloudstreet are very different, one who flora hard fo r their own benefit and the other strongly focused on taking life in its stride, letting luck decide lifes path.Winton tends to favour the Lamb families determination, as the constant reliance on luck is not always dependable, as it causes much disruption and deviation between members of the Pickle family. Representatives of the different families work collaboratively in removing both the physical and emotional barriers. A square little woman unpegged and folded a live another woman stepped forward, tottering a little. She crossed the long thresh about where yesterday thered been a fence, and took a corner of the tent herself. The families are literally brought together by the folding of the tent.Corner to corner, their lives are intertwined in a fashion that shows overcoming the hardships created by segregation, allowing for a united record to be founded in Cloudstreet due to the determination of two family representatives overcoming mutual prejudices. Tim Wintons novel Clouds treet is inspirational in the sense that the realism that is created through the narrative, makes the text relatable and appreciated for different contexts. This enables for the reader to be engaged with the storyline, which acknowledges key features such as the Australian identity, and the overcoming of segregation.

Sunday, February 24, 2019

A critical evaluation of impressive burgers approach to expanding their operation

A critical rating of stupefying rabbit warren burgers approach to dispel bying their operation impressive Burgers PLC so is a devalued wholesome concatenation that faced stiff competition from its customer and must consequently maintain smell merchandises that atomic number 18 served in right trim down to the lymph nodes. collectible to an addition in its guests, Impressive Burgers PLC allow foring necessitate to spread step up its trading trading trading trading trading trading operations. Prior to making so, the debased alimental concatenation get out score to transport bulge a feasibleness survey to set up the trump out schemes to use in spread snap its operations. Presently the bing knobs be contending for the extra resources in footings of infinite and dissolute wholesome merchandises. Most of the lymph glands growl that they seldom get their warm nutritive solutions met due to the limited observation of food pick. Therefore, Impressiv e Burgers PLC go out see change magnitude its measuring rod of f be to provide for a big conception of its clients. Customers are so respective(a) and necessitate to be make upn a big potpourri of picks. What unmatched client may wish, anformer(a) may loathe. All these should be considered by Impressive Burgers PLC in spread dispatch its operations.Impressive Burgers PLC intends to spread out its operations from the bing mercantile establishments, they have decided to engage an operations managing music director to help in the jobs they are h antiquateding before they embark on detonation. The first undertaking that the operations agency is required to make is the epithet and the rating of the degenerate(a) wholesomes plaque s effusion attack. Designation of the thousand behind PLC s involution jobs and doing recommendations based on the invest identified. Harmonizing to Krajewski, Ritzman and Malhotra ( p.112 ) , the operations of a domicile are determined by the base s effectivity in pull offing its resources. The house depart indeed be able-bodied to pull off its available resources for the enlargement of its operations into other aspects.Possibly the first measure in its enlargement would be to measure the exercise of clients who walk into the house s have houses in the busiest subdivision. This should so be further divided into clients who eat within the set forth and those who opt for takeout fast alimentary merchandises. After finding the think of clients and their several categories, Impressive Burgers operations director should so reexamine the summit of fare in footings of the clients positions on it. This will affect undertaking a squad of cunning misss who will near the client with a questionnaire and overeat in the questionnaire after the client has finished his intellectual nourishment. It would give an indicant of which eminence of fare is the best and which one is the worst among those that are present ly existence offered. trading operationss in an organisation are the duty of the operations director, fundament wholly in ally operations involves the nidus of the production of goods and calculate ons. The direction of operations involves the embrace of the organisations design, planning of all operations, control and the betterment of public display and the preparation of operations scheme. The duties of this repose affect the direction of the human resource, the direction of this resource is of import as the manner in which they are handled greatly find the success of the organisation.The operations adorn entails the direction of the organisations assets assets straight determine the production procedure of the organisation. The edifices, equipment, vehicles and purge the stock are used in the production of the organisations goods and services. Proper usage of the assets means that the organisation reduces on the running cost, the proper usage of energy, from electri cal energy to fuel used for warming or cookery is of import at the nest eggs made on assets are a shed light on income to the organisation.Proper direction of the assets means that they cut their outgos and they avoid use ups of natural hurtle in production. The operations arm of the organisation is involved in the direction of cost, they are responsible for the effectual direction of running costs of the organisation the production of the goods and services and the bringing of these goods and services to their consumers. Harmonizing to Barnes ( p.56 ) , the operations direction of fast nutrient eating house is gauged by its ability to efficaciously practice a thorough system of self-audits.Further much than, the operations director should see under lifted the stave adequately on the best methods before spread outing the operations of Impressive Burgers PLC. This will assure that adequate capacity has been make prior to spread outing substructure and operations in general. At this point, the operations director would prefer to take stock of the module Numberss and compare this with the clients that they serve. This would efficaciously take to the director finding the best manner of guaranting that the question count is all right.In add-on, the operations director should besides guarantee that the kitchen installations are at a good province and run into the invites of the supply section. New equipment may be acquired. Finally, before implementing the enlargement, the operations director should develop a manual that stipulates how to execute fundamentally all undertakings within the fast nutrient concatenation. This manual will be used as a processs book to steer the current and unseasoned employees on the best patterns that should be utilized in developing first-class fast nutrient solutions.This will so be followed by a complete makeover of the fast nutrient eating house. The makeover will imply geting new seats and spread outing the bing sitti ng country to guarantee that much clients are accommodated at both given ramble. Furthermore, the clients should be informed prior to this since the enlargement will pertain the fast nutrient eating house s operations for a twosome of yearss as the redevelopments and enlargements go on. It will merely be only to give a month s notice, therefore guaranting that the clients are good informed beforehand. This may be done via the media or by dint of postings and hoardings.Impressive Burgers PLC should besides offer a across-the-board scope of fast nutrient merchandises and more menu solutions. This will guarantee that the fast nutrient co firingus serves the demands of its diverse clients. A limited aviator of fare frequently turns off the clients as they try out other eating houses that offer a broad assortment of picks. Impressive Burgers PLC will hold to put in client ailments or suggestion box at the entryway of the eating house.Similarly, clients who are infuriated by th e service offered to them should be handled on the topographic point and taken to a separate room where they will be offered with specific advice. This war room should be located within the eating house and should hold a dedicated staff to cater for the few complains that may be witnessed. Shim and Siegel ( p.44 ) insinuates that many organisations are so caught up in quandary when it comes to guaranting that the house efficaciously implements its enlargement schemes.The key to the success of Impressive Burgers PLC would be first-class client service. Therefore, this should be at the dorsum of every(prenominal) judgement when finding the enlargement schemes. The client is the most of import individual to be considered in spread outing the operations of Impressive Burgers PLC. Hence, it is clamant that the operations director develops a prescribed manner of managing clients therefore debaring any client ailments that may ensue in the procedure. It is so true that client service i s the lone manner to guaranting that the house succeeds in its quest to stand out in the fast nutrient industry. Therefore, it is of import for the house to guarantee that there are effectual ways of pull offing enlargement schemes.Impressive Burgers PLC should spread out to new mercantile establishments by first of all bettering its operations in the current subdivisions. This will guarantee that the company emerges a success in its operations and therefore giving the best fast nutrient solutions to its clients.Rationale behind the company s jobs and suggestionsImpressive Burgers PLC faces a unnumerable of jobs, most of which emanate from within. First and first, the company faces the job of limited bill of fare solutions. As discussed earlier, fast nutrient clients frequently set about a broad assortment of bill of fare which are largely unknown region in nature and unique to each(prenominal) client. This is because the clients have been to other fast nutrient eating houses a nd have tasted different bill of fares. They therefore seek a alone bill of fare. Most of the clients who frequent Impressive warren burgers have complained of eating the same nutrient ever. They seek different bill of fare that will offer them a alone experience. Hence, Impressive Burgers should seek and present more bill of fares into their operations to guarantee that clients have a broad assortment of picks.The principle behind this job is that there is lack of flexibleness and inventions. The burden of guaranting that there is enough bill of fares solutions lies with the operations director who is charged with the duty of introducing and presenting new bill of fare into the fast nutrient eating house s operations ( Slack, Chambers and Johnston, p.38 ) . This would guarantee change magnitude success in footings of work outing clients and guaranting effectual systems for prolonging the fast nutrient eating houses.The end of Impressive Burgers is the proviso of fast take away nutrient to their clients rapidly and of a higher quality to that of their challengers. They foremost set out with a common bill of fare for all their eating houses who offered a simple bill of fare construction with a pick of sextet set repast options.Burger, Chips & A lenient DrinkCheese Burger, Chips & A amp Soft DrinkChicken Burger, Chips & A amp Soft DrinkVegetarian Burger, Chips & A Soft DrinkThe picks were served with picks of sizes regular, medium or big for each repast.The size of the french friess and drinks parts varied however the Burger size remained the same. Using this format they were able to function each client their order within 4 proceedingss from an ordination at the boulder system to having their complete order to take away.Impressive Burgers end was met because they efficaciously served they client in 4 proceedingss, the unvarying repasts meant that the client was in a place to do a speedy order based on prefrontal cognition of the bill of fare. F ixed bill of fare meant that there was symmetry in their concatenation of eating houses, fixed repasts reduced on singing clip and the readying clip this earned them a good mean as a fast nutrient articulation and hence increasing their client base. The addition in clients meant that they had good net income borders that enabled them to spread out. They added more eating houses and more picks of nutrient on the bill of fare to give their consumers assortment and to provide for the wellness scruples clients.The scheme of impressive Burgers to spread out was good at the clip, as they felt assurance in the market. Following the enlargement of the eating houses, they were an immediate diminution in the overall public presentation of their program and net incomes started worsening with a loss in the loom.On the other manus, there have been complains from the clients sing the mode in which the staff act towards the clients. There have been studies of agitate and uncivil staff that ar e frequently insensitive to the clients demands. Harmonizing to the operations director, the staffs are underpaid therefore offering service that does non run into the criterions of a quality fast nutrient eating house. Staff may be heard hulling abuses at each other and frequently click when they are asked a inquiry by the client. This issue of staff agitation may be addressed by presenting a computer code of moralss that will adhere the wonts and operations of each staff member. Stern disciplinary action should be taken against any staff member that contravenes the codification of moralss.In consequence, this would guarantee that staff members do non pose their differences in the unfastened. Staffs who are found to be misconducting even after subscribing the codification of moralss should hence be dismissed summarily. Similarly, first clip errors should justify warnings.The other solution to bad staff doings would be to present a system of self-audits where other staff would b e able to measure the behaviour of the others through a good co-ordinated procedure. In other words, the procedure would be carried out often and staffs who are implicated continuously by the dispute should be summoned and reprimanded efficaciously. Harmonizing to Schroeder ( p.67 ) , tutelages should implement the best patterns that are formidable to the public presentation of the company.Impressive Burgers PLC besides faces a major job with the orders made by clients. Staffs frequently have jobs presenting the requested orders the orders are either uncomplete or wrong, therefore taking to a waste of clip by the dowry staffs. The sum of clip taken to function clients has increase enormously to 9 proceedingss from the old 4 proceedingss. Most of the clients are happening it hard to wait that long as evidenced by the frequent walk outs. It is so shocking that clients should wait for that long earlier being served.Possibly the best manner to cover with this job would be to develop the staff adequately on the ways of covering with the clients petitions. Customers petitions should be compactly acted upon. The staffs should be retrained by the operations director on the best patterns. Furthermore, the staffs should be made to be accountable for their errors. This manner, they will be able to take orders right and accurately. This will cut ware the hold clip between the clip that the client makes his order to the clip they receive it. The operations director should see a alteration of staff functioning the clients. This will possibly guarantee that the clients are served with qualified and capable staffs. Capable staffs should be able to cut down the holds between the order clip and the clip the clients receives their orders.The job of waste has every bit aggravated within Impressive Burgers PLC. There is a want of a clear waste direction system. It is frequently to get wind loathsome odor at the dorsum of the eating house which is as a consequence of unga thered refuse. Waste direction is imperative since it ensures that there is adapted direction of the refuse that emanates from the fast nutrient eating house. This is an of import deal of the operations direction ( Johnston, p.13 ) . The solution to this would be to consequence an effectual waste direction system that would guarantee that there is a waste direction system.Bettering overall operationImpressive rabbit warren burgers should so accommodate schemes that would be imperative in bettering its overall operations. The steadfast intends to open up new subdivisions fast nutrient ironss across the state. The house will necessitate to transport out a feasibleness survey. There are several ways in which the operations can be expanded in bettering its overall enlargement scheme. It is imperative that the enlargement procedure is successful by all agencies.The overall operations would be improved by foremost guaranting that there is a clip frame to the enlargement plan of the fast nutrient eating house. Allocating a specific clip will assist maintain path of the emanation that has been made by the operations director in the enlargement of the house s operations. There should so be a set of protocols that will regulate the enlargement of the fast nutrient concatenation.In bettering the overall operation, the operations director will further guarantee that there are equal staffing demands to run into the operational demands of the fast nutrient concatenation eating house. The figure of staff should be equal to be able to manage the enlargement undertakings of the house. Furthermore, the staffs should be adequately trained to be able to manage the undertakings sufficiently and with accomplishment. This will non merely limit waste, exactly guarantee that the undertakings associating to the enlargement of the fast nutrient concatenation are being performed professionally. There should be a good organized concatenation of bid that will steer the operations of th e enlargement enterprises. Bettley, Mayle and Tantoush ( p.79 ) reveal that houses should be advanced in guaranting that they adequately meet the market demands and present first-class client solutions.The incorporation of healthier repasts in the bill of fare and a assortment of picks of nutrient in the bill of fare, attracted more clients to the eating houses. The enlargement of the eating houses did non besides involve the enlargement of the installations the Numberss of the workers remained the same. This meant that the same figure of workers had to utilize the same readying machines to fix more and varied repasts. At the same the assortment of repasts attracted more clients the same figure of workers had to function a larger figure of clients. This meant that the functioning times had increased dramatically and it now took an norm of 9 proceedingss for a client to be served. The figure of client ailments has increased the chief ailments include ill-mannered and stir up staf f and incorrect or uncomplete orders. The ground for rude and agitated workers was the fact that they had to do more repasts with fewer resources while functioning more clients. Both client and worker were non satisfied, the worker felt over worked, the assortment in orders and the figure of clients meant that orders were served incorrect with losing ingredients or they were incorrect orders.The deprivation of an enlargement of the equipment and the add-on of the workers together with the varied bill of fare meant that the helping clip for any bill of fare doubled. Customers now complained of a whole 9 proceedingss from order to functioning compared to their earlier record of four proceedingss, and even hourlong if the order was incorrect. The ailments of the client agitated the worker, the workers had to cover with a more decomposable bill of fare, the ratio of client to worker was immense, the force per unit field of force on the worker was great, and this caused agitation in them. The agitated worker so passed their defeat onto the client, the client felt insulted and this caused them to go forth the eating houses, doing a diminution in ingestion.Another ground for the diminution in concern was the fact that the quality of nutrient in the eating houses declined, the direction stuck to their old modus operandi of telling for goods one time in a calendar week, while their demand for the resources increased as clients increased. They had targeted the wellness witting clients with healthier nutrients, but these nutrients are merely good if they are fresh, a wellness witting client requires fresh green goods. Foods that are delivered one time a hebdomad are non considered to be fresh. The 2nd fact was that workers were non able to work with the limited installations this implied that there were high losingss in the kitchen. More green goods was ordered for but they had to hive away in the same iceboxs. The demotivator workers could non bring forth quality nutrient from the fact that they were tired from the big bill of fares that required likewise many inside informations. With their productiveness down the workers served hapless quality nutrient that was both non fresh but besides severely prepared.A deficiency of using more workers to fulfill the increasing figure of consumers meant that, the workers could non efficaciously function them and the same clip maintain up with their responsibilities. This meant that the hygiene of the constitution went down. misfortunate hygienic criterions, bad nutrient and hapless services lead the clients to be dissatisfied. These factors lead to the diminution of the clients, a diminution in the clients and a faction of losingss from waste lead to low net incomes.In decision, Impressive Warren burgers would be able to spread out into opening new subdivisions of the fast nutrient eating houses. The fast nutrients concatenation will accomplish this through holding trained staff and adequate fiscal resources. Hence, Impressive Burgers will be able to form a perfect mix of new schemes aimed at bettering the operations of the house. The house will besides be able to cut down waste and clip taken to function its clients efficaciously. This will give the house an border against its rivals.Plants CitedBarnes David. operations direction an international position. Edinburgh Cengage development EMEA, 2008.Bettley Alison, David Mayle, and Tarek Tantoush. Operations direction a strategic attack. Boston Sage, 2005.Johnston Robert. Cases in operations direction. 3rd vertical dysfunction. London FT Prentice Hall, 2003.Krajewski Lee J. , Larry P. Ritzman, and Manoj K. Malhotra. Operations Management. 9th erectile dysfunction. Sydney Prentice Hall, 2009.Schroeder Roger G. Operations direction modern-day constructs and instances. 3rd erectile dysfunction. Washington McGraw-Hill/Irwin, 2007.Shim Jae K. , and Joel G. Siegel. Operations Management. New York Barron s Educational Series, 1999.S lack Nigel, Stuart Chambers, and Robert Johnston. Operations direction. 5th erectile dysfunction.Berlin Prentice Hall/Financial Times, 2007.

Foundations of Psychology Paper Essay

short-changeThe miscellaneous condition of psychological science is a scientific investigation of public mind, body, and behavior. psychology includes different de partiallyments of psychology to apprehend and supervise observations on the affable technique of a soul mind and behavior. Psychology is regularly apply to establish the secrecy of the human behavior. Observation was the flair to study a person mind to become aw ar of the psychological conscious and unconscious(p) states. As judgment of conviction went by psychology was open up, alone with some major(ip) schools of concepts.The paper below will discuss the six major schools of design in psychology, examine the foundation of psychology, and examine their major underlying assumptions, behaviorism, psychoanalytical/psychodynamic, humanistic, and cognitive. In addition, it will show how the primary biological foundations of psychology ar linked to behavior such(prenominal) as, promontory, central dying(p) syst em, encircling(prenominal) head-in-the-clouds System, and genetics/evolution. Behavioral openingBehavioral psychology, also known as behaviorism, is a learning guess established on the nonion that behaviors atomic number 18 gathered by conditioning. Conditioning develops from influenced of the environment. Operant and classical be the both major types of conditioning. A natural stimulus is paired with a response, when a procedure known as classical conditioning is the procedure utilise in behavioral training. When someone receives rewards and punishments for behavior that is what we c only Operant conditioning. Behaviorists muse that a person acknowledgement to environmental stimuli shapes a person behavior. behaviourism do psychology more scientific by concentrating totally on noticeable behavior. This school of thought suggests that observable only behaviors should be studied.structural sociology and FunctionalismA German scientist, Wilhelm Wundt decided to amaze a s tructuralist approach to psychology after he founded his laboratory in Leipzig. An American, William James took the functionalist approach in his lab at Harvard. They both decided that since psychology was not macrocosm approached as a discipline of human behavior, they both decided to take their knowledge of the principles of scientific research and apply their study to human behavior. Psychologys foundation as a science needs to be thoroughly understood, so let us take a wager at both mens foundation as scientists. Wundts approach to the structuralist approach sought to identify the edifice blocks, or the organize, of mental experience, in the similar way other sciences had been broken down in this way before.Physics had its fundamental laws, just as chemistry had its semiweekly table of elements, and Wundt wanted to do the same for psychology, which would establish a serial publication of fundamental relations or structures that could be used to explain all behavior.Howeve r, William James, over at Harvard, working on his functionalist approach, did not agree with Wundts scientific approach of structuralism. James thought that Wundts mental processes were to complex.Psychologists deliberate the method of measuring would always change what was always trying to be measured. Influenced by Darwins theory of natural selection, James preferred or else to question why we be consecrate the way we do. James wanted to derive the functions of behavior in our lives in terms of either how it helped us or hurt us and why certain behaviors were more common than others, such as why do humans feel jealousy. Psychoanalytic/Psychodynamic TheoryVarious kinds of psychoanalysis and psychodynamic therapies have been established. In the twentieth century, Freud was an important scientific thinker and his theories have influenced cultures and counseling and psychotherapy practices. Freud believed that personality is shaped by biological drives expressed early in life thro ugh preoccupancy with specific separate of the body, and that each stage involves gratification associated with the function of that part of the body and the childs developmental stage. The psychodynamic theory inhabits of rests on trey elements.First, a person feelings and thoughts is part of his or her minds. Second, the aw atomic number 18ness of the conscious has several(prenominal)(a) mental issues that happenoutside. Third, these mental issues may interfere with each other, do jeopardize motives. Psychoanalysis and other analytic approaches have been criticized on several fronts related to multicultural issues length and lack of affordability, and overemphasis on individual dynamics versus social issues and influences.Cognitive TheoryCognitive theories focused on the way a person is motivated, solve problems, make decision, and thinking. Cognitive psychology studies mental understandings that consist of how people think, comprehend, and learn. The focus is how people coll ect, understand, and accumulate knowledge. There are umteen administrations for cognitive research, such as, improving a person memory, building making decision correctly, and building educational to increase learning. Starting in the late 70s behaviorism was the main controller in the school of thought in psychology, but the focus to move away from behavioral psychology to subjects such as attention, memory and problem-solving.BehavioralThe brain is a sophisticated, functional, and steerable structure that controls a person behaviors and mental performances. Psychologists study the brain many ways. The verbal and nonverbal behaviors are tested by neuropsychologist to measure the abnormal by brain damage. The activity of the brain is studied using an electroencephalogram (EEG), (CT) scans, or magnetic resonance imaging (MRI). The brain consists of three parts the hindbrain, midbrain, and forebrain.The hindbrain consists of the brain stem and the cerebellum that controls a perso n, movement, posture, and balance. The midbrain is located in the middle of the brain that helps control vision, sleep, and sound. The forebrains holds the thalamus and hypothalamus sensors that control a person motivation and emotion behavior. The motivation urges a person have come from the limbic system that also synchronizes memory and emotion. The brain has a right and a left side known as hemispheres. The both hemispheres correspond and work together with the aid of the corpus callosum. When one hemisphere does a main job, this is known as lateralization.Genetics/Evolutionevolutionary psychology central point is biologically functions established as solutions to same kind of difficulties of adjustments. Evolution means a change over time which the rhythm with certain genes happens within a crossbreeding society. Darwins theory foundation of evolution is the fundamental of uncontrolled collection, which shows that biologically based features that fortify the survival and rep roductive in the population because people who lack the features are less likely to pass on their genes. Many features are force by the cooperation of many genes. Behavior geneticists investigate the addition of genetic and environmental ingredients psychological characteristics and behaviors. These investigations suggest that psychological characteristics have genetic contributions. Genetic structure allows researchers to copy and transform genetic.Central Nervous SystemThe central flighty system transports signalings back and forth within the brain, the spinal cord, and glands and muscles. Nerve endings sends signal to the brain, which causes neurons within the brain to be used. This signal may cause a muscle to contract or relax. The skittish system consists of connected bosom chambers that send instruction throughout the body. There are four-spot distinguish features of the nervous system. The intelligence of the brain to adjust is termed plasticity. Cells that transport i nformation to the brain is called afferent neurons and those that transport information out of the brain are called efferent neurons. The communication of the nervous system consist of networking, which the cells combine sensational input and motor output. Peripheral Nervous SystemThe peripheral nervous system joins the brain and spinal cord and connects to other body parts. The peripheral nervous system is split into the somatic nervous system, which includes sensory, motor nerves, and the autonomic nervous system, which monitors the bodily organs located inside the body. Peripheral nervous system can be damage easily and exposed to toxins and injuries because it is not protected by the bone of spine, skull,or by the bloodbrain restriction. ConclusionThe miscellaneous condition of psychology is a scientific investigation of humankind mind, body, and behavior. Psychology includes different departments of psychology to apprehend and supervise observations on the mental technique of a person mind and behavior. Behaviorism made psychology more scientific by concentrating totally on observable behavior. Humanist thinkers believe that both psychoanalysis and behaviorism were too dispirit focusing on the tragic of emotions.Cognitive psychology studies mental understandings that consist of how people think, comprehend, and learn. Foundations of biopsychology are the foundation that every thought, emotion, and behavior that a person has starts in the brain. In the past, foundations of biopsychology were thought of as physiological psychology or behavioral neuroscience. Evolutionary psychology central point is biologically functions established as solutions to same kind of difficulties of adjustments.ReferencesWickens, A. (2005). Foundations of Biopsychology Harlow, England Prentice Hall. Retrieved electronically November 26, 2007 fromhttp//www.psypress.com/common/ accessory/184169360X/part1.pdf James, W. (1904) The Chicago school. Psychological Bulletin. 1, 1-5. Ret rieved electronically February 6, 2013 fromhttp//education-portal.com/academy/lesson/two-early-approaches-functionalism-and-structuralism.html

Saturday, February 23, 2019

Case analysis for Hyundai Card Essay

As a latecomer in Korean citation eyeshade commercialise, Hyundai tease has gradually change magnitude the food foodstuffplace shargon since it entered the transaction in 1999. With its tie with Hyundai motor group, the fellowship sucker itself as Hyundai M Card. It started off by attracting buyer to occupy use the panel to purchase Hyundai automobile by offering discount. In later stages, the company has adopted the customer segmentation dodge to beam its target groups of clients.With the emphasis on market segmentation based on assorted groups of greenback carriers, utilizing clients rally usage data, it has led to the unique customized gain via alphabet posting marketing activities. The strategy has led to great success, Hyundai Card received a Number One ranking in the Koreas National customer Satisfaction Index.The Korean doctrine bug market has experienced a period of overheating due to a quick expansion in the number of visors, reduced standards for i ssuing cards, etc. However, in recent years, Korean government has tighten up the policy in the credit card perseverance, and it results in lower % returns for the card issuer. The market has take saturated, consumers are having too some different options in card for different needs. But the fact is that most people are only using 1 or 2 cards, and the rising cost of operating short letter overly presents an area of concern for major card player corresponding Hyundai Card.BackgroundHyundai Card is a credit card company in South Korea. Hyundai Motor Group and GE Capital are 2 of their largest shareholders. The company entered the credit card dividing line in 1999 through the acquisition of Diners Card as a subsidiary. In 2001, the cards account was changed to Hyundai Card.Credit card credit line in South Korea is a competitive market. According to a report of The Economist, Korea has the equivalent of 4.4 cards for eachmember of the labor force. And Koreans made frequent transactions with credit card, on average, each Korean swipes card for 129.7 times in 2011. That number has sur vista exceeded Ameri idlers (77.9) and Canadians (89.6).Hyundai Card is the fourth biggest credit card issuer in South Korea. As per stats in May 2007, it captures a 9.96% share of the market. The Korean credit card market is led by Koomin (16.21%), LG (16.08%), Samsung (12.33). Among the major players in the credit card market, Hyundai is considered as a latecomer.Current SituationHyundai card has continued to increased its market share in the competitive Korean market. As per stats at the end of 2012, Hyundai Card had a market share of 14.3%. And Hyundai Card has likewise received a devout market theme being graded as Number One in the Koreas National Customer Satisfaction Index.Critical merchandising IssueThe credit card industry has underwent an adjustment period. Credit card company experience a return in the number of late payment and bad debts. And the card m arket has become saturated, as there are too many card products in the market, which card caters for different need. In fact, most card holder only uses 1 or 2 credit card to purchase. an early(a)(prenominal) is the political factor of the tightening government policy, it has also present a problem to card issuers as they are having lower % of return in the business. In 2012, the government barred card companies from extracting higher(prenominal) fees from smaller merchants. And it also make it easier for customer to compare interest rates across products and harder for slight(prenominal) credit worthy borrowers to spend beyond their means. As a result, many card issuing companies started to cut the budget and become more conservativist in doing their card business.Alternative Solutions1. Try to move out of the business by selling it to a suitable buyerPros If the company can find a suitable buyer and sell the business at a good price, once and for all, the company does not need t o face the problem in the market. The proceed of selling the business may supporter raise substantial fund capital and enable the company to endue in some other business with higher return.Cons With the end of the credit card business era, Hyundai may suffer certain degree of dispositional firing in the domestic market, people may start to worry about the early of the company, it may cause bigger problem to other core business such as the automobile business.2. Down size the business by cutting costPros The company can hang in as a player in local card business, and the company can allot additional budget to invest in other areas of business with higher returnCons With less(prenominal) budget allocated, the company may start to escape the place as one of the four biggest player in Korean card business3. Stay aggressive in card business but try harder to expand the international marketPros While the company stays its presence in its domestic market, the company will prog ress more profit growing point in overseas marketCons The uncertainty in less mature overseas market may not guarantee profit, it can also lead to unexpected loss for the companyDecision MatrixThree options may be good options for different companies. For prestigiousbrand name like Hyundai Motor and GE, it is unendingly not a wise choice to come up with a solution with the aim of securing short term profit at the depreciate of sacrificing the brand equity. As a late comer to the card market, Hyundai card has experienced success by capturing larger market share. And the good reputation of customer satisfaction is also an important asset. Therefore there is no way for the company to sell or downsize their business. With less promising incoming in the local market, the company should start to concentrate to penetrate into other markets in order to develop more profit growing points and remain as a leading brand name in the credit card business. The company has the experience in auto mobile business in overseas and relevant expertise in Korean credit card, those are the strength that can help the company to capture the opportunities in those less mature market at the same minimizing the chance of failure.Recommendation mastermind MarketsMainland China, other developing South East Asia countriesPositioningWith its tie with the brand name in Hyundai Motor, it should position itself as one of the premium brand in the market.Marketing Mix Elements ( 4 Ps)Price Should aim at customers at high end with high social status harvest Black and Purple card are issued for high social status people in Korea, it can also be used in other marketsPromotion Seek cooperation with branded companies such as winery, golf game club,etc. Try to offer card holder with incentive using the card to purchasePlace Golf club, luxury suitesEvaluation The company should bearing effective marketing survey at least once a year to evaluate the effectiveness of marketing campaign and the overall s trategyConclusionFor prestigious brand name like Hyundai Motor and GE, it is incessantly not a wise choice to come up with a solution with the aim of securing short term profit at the put down of sacrificing the brand equity. As a late comer to the card market, Hyundai card has experienced success by capturing larger market share. And the good reputation of customer satisfaction is also an important asset. Therefore there is no way for the company to sell or downsize their business. With less promising rising in the local market, the company should start to concentrate to penetrate into other markets in order to develop more profit growing points and remain as a leading brand name in the credit card business. The company has the experience in automobile business in overseas and relevant expertise in Korean credit card, those are the strength that can help the company to capture the opportunities in those less mature market at the same minimizing the chance of failure.Bibliography HyundaiCards Marketing Strategy, by Chan Soo Park and Ronald D. Camp II, 2009Hyundai internet home page (http//ir.hyundaicard.com/ceh/ho/cehho0101_01.hc)http//totalidentity.com/hyundai-card-innovation-growth-activation-rebrandinghttp//www.economist.com/news/finance-and-economics/21589470-it-getting-harder-make-money-worlds-most-prolific-card-users-swipe